Cancellation policy
We Don't Offer Subscriptions
Right now, Nuvie Beauty doesn't offer a subscription or auto-ship service every order is a one-time purchase, made fresh to order. We'd rather you buy exactly what you need, when you need it, than get locked into a recurring charge for products you might not be ready to restock yet.
Want a reminder when it's time to reorder? Join Nuvie Drops to earn rewards on every purchase instead.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.